According to the recent report, Microsoft Office 365 users are facing signing in and activation issues with their Office subscription. The issues came into the limelight when a number of users tweeted about the same on August 16. Some of them were experiencing the glitches a day before while other said they observed the same in the early morning.
To acknowledge the issue, the company’s officials had also tweeted at @Office365 Status account on Twitter. The tweet says:
“We are looking into this problem in which users may be unable to log-in to Office 365 and are receiving an error message associated with the Office setup 365 subscription activation. To get the detailed info on this, users can go to the admin portal under MO146611.”
Some of the users said to outdo this problem, one can simply disable the two-factor authentication within this Office product suite and then activate followed by re-enabling of the two-factor authentication. To clear out the things, another Microsoft spokesperson said that:
“Our team has acknowledged the issue and is constantly working to fix it completely”
Thereafter, the Office 365 Status account posted a new update at 1:23 p.m. ET saying:
“Our automated recovery services have taken required steps to minimize the impact related to MO146611. We are continuously monitoring the service to avoid the reoccurrence of this glitch in the nearby future. We will deliver our next update on Thursday, 16 August 2018.”
This sign in or activation issue is big enough to get the attention and instant response from Office 365 Status Account; however, it is not the only issue associated with the www.office.com/setup subscriptions. The users of the same suite on Mac and iOS have also been reporting several activation problems for the past few weeks.
The company’s officials have updated the support threat regarding this problem, stating that the experts had collected all the required info for fixing out; they have not given any update on how or when this issue will completely be fixed though.